Who do I contact if I am having issues with my Simplifi Router?

If you are having issues with your Simplifi Router regardless of what variant you are using, please follow below steps. 

• Email - support@simplifi.io 
• Chat - www.simplifi.io and click chat on the bottom of the webpage
• phone - 239-919-8551 x 2

Please be prepared to provide the following information 

• model number (found on the back of the device)
• IMEI (found on the back of the device)
• Where you purchased the device 
• description of the problem