Simplifi Scout (smartphone app)
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      3. Simplifi Scout (smartphone app)

      Simplifi Contact (Scout) - Echo/Background noise on Scout app

      If you are hearing a echo or other background noise on your softphone please try the following; 

      1.  Access your audio settings within the Softphone app 
      • Turn off "Noise Suppression Softphone"
      • Turn off "Automatic Gain Control"

      Save and exit.