What do I do if I forgot my password for my Simplifi Connect Router?

If you don't remember your password, you have a couple of options.  

• Talk with your IT manager about resetting your device of see if they remember the password
• Send a email to support@simplifi.io including; 
  • Device IMEI number
  • Previous password if you remember it
  • Current or previous WiFi Network name
  • Where you purchased your device
• Call 239-919-8551 x2 with the above information during normal business hours 

** in order for us to reset or remember your password, the device must be active and plugged into a power source.