Simplifi Contact- How to Park Calls

You can create a call park in the portal by using the value of *31 for park 1, *32 for park 2, park *33 for park 3 and so on.

  • While on a call, a user can press the park key (or transfer to *31) and the call will be transferred to the park 1
  • To retrieve the parked call, simply press the park key (or dial *31) on the Simplifi device you would like to retrieve the call on