Simplifi Contact Firewall Requirements

If you have a firewall on site, you need to ensure that the below IP range and ports are open so our servers can properly communicate with the devices:

VoIP Traffic

IP Range:  162.252.248.0/22

Port Ranges:  5060, 7000, and 16384 - 32768

Transport Protocol:  Both UDP and TCP

 

Provisioning Server

Server IP: 23.253.155.189 

Port Ranges:  21, 22, 69 (FTP and TFTP)

Transport Protocol: TCP

 

HTTPS Fax Solution (AudioCodes ATA)

Server IP: 104.239.177.119 

Port Ranges: 443, 50, 51, and 52

Transport Protocol: TCP

 

Simplifi Core Portal

Server IP: 23.253.155.190

Port Ranges: 443

Transport Protocol: TCP

 

Call Recording Server - When FTP/SFTP'ing Files to Remote Destination

Server IP: 162.252.248.23

Port Ranges: 21, 22 (FTP and SFTP)

Transport Protocol: TCP