1. Solution Center
  2. Simplifi Connect (Router and Voicelink)

My USB to Ethernet Dongle isn't working

The USB to Ethernet dongle used with Simplifi is paired via software code and other hardware profiles.  Typically a store bought or online purchase unit will not work with Simplifi.

If you are in need of another dongle, please email support@simplifi.io and we can arrange a replacement.