My device got wet, what should I do?

Using caution, shut off the power to the outlet where Simplifi was plugged into.  Carefully remove the device from the outlet and let the device air out.

We advise against drying off the device with a hair dryer or air pressure as this causes direct heat or undue pressure on sensitive electrical parts.  We also don't recommend placing in rice as we do have open ports on the device where the rice could penetrate.

Opening the device and trying to dry off parts will void the Warranty. Please search under Warranty, RMA or contact your sales rep for more options.