The file sizes are determined by the wireless carriers on the receiving end, they are not limited by Simplifi. Here is a chart of what each carrier will generally allow.
| Carrier | Long Code | Short Code | Toll-Free |
| AT&T | 1 MB | 1 MB | 525 KB |
| Verizon | 1.7 MB | 1.2 MB | 525 KB |
| T-Mobile & Sprint | 3 MB | 1 MB | 525 KB |
| US Cellular | 500 KB | 500 KB | 525 KB |
Note: The file sizes listed will typically be accepted by the wireless carriers. However, variations in device capabilities, file formats, and transcoding processes can affect delivery. To maximize the likelihood of successful transmission, we advise keeping attachments under 500 KB in size.
The following file types may be sent using the Simplifi Scout mobile app and Simplifi Station desktop application:
|
Extension |
File Type |
|
.json |
application/json |
|
.ogv |
application/ogg |
|
.oga |
application/ogg |
|
.ogx |
application/ogg |
|
.ogg |
application/ogg |
|
|
application/pdf |
|
.rtf |
application/rtf |
|
.zip |
application/zip |
|
.tar |
application/x-tar |
|
.xml |
application/xml |
|
.gz |
application/gzip |
|
.bz2 |
application/x-bzip2 |
|
.gz |
application/x-gzip |
|
.smil |
application/smil |
|
.js |
application/javascript |
|
.m4a |
audio/mp4 |
|
.m4p |
audio/mp4 |
|
.m4b |
audio/mp4 |
|
.m4r |
audio/mp4 |
|
.mp1 |
audio/mpeg |
|
.mp2 |
audio/mpeg |
|
.mp3 |
audio/mpeg |
|
.m1a |
audio/mpeg |
|
.m2a |
audio/mpeg |
|
.mpa |
audio/mpeg |
|
.oga |
audio/ogg |
|
.flac |
audio/flac |
|
.webm |
audio/webm |
|
.wav |
audio/wav |
|
.amr |
audio/amr |
|
.3ga |
audio/amr |
|
.3gp |
audio/3gpp |
|
.bmp |
image/bmp |
|
.dib |
image/bmp |
|
.gif |
image/gif |
|
.jpg |
image/jpeg |
|
.jpeg |
image/jpeg |
|
.pjpeg |
image/pjpeg |
|
.png |
image/png |
|
.svg |
image/svg+xml |
|
.tiff |
image/tiff |
|
.tif |
image/tiff |
|
.webp |
image/webp |
|
.ico |
image/x-icon |
|
.css |
text/css |
|
.csv |
text/csv |
|
.ics |
text/calendar |
|
.txt |
text/plain |
|
.js |
text/javascript |
|
.vcf |
text/vcard |
|
.vcard |
text/vcard |
|
.wap |
text/vnd.wap.wml |
|
.xml |
text/xml |
|
.avi |
video/avi |
|
.mp4 |
video/mp4 |
|
.m4v |
video/mp4 |
|
.mpg |
video/mpeg |
|
.mpeg |
video/mpeg |
|
.m1v |
video/mpeg |
|
.mpv |
video/mpeg |
|
.ogv |
video/ogg |
|
.ogx |
video/ogg |
|
.ogg |
video/ogg |
|
.spx |
video/ogg |
|
.ogm |
video/ogg |
|
.mov |
video/quicktime |
|
.qt |
video/quicktime |
|
.webm |
video/webm |
|
.wmv |
video/x-ms-wmv |
|
.flv |
video/x-flv |