Simplifi Scout- Accessing your Voicemail

ACCESSING VOICEMAIL SETTINGS                                                  

Most functions in this article require you to access your Voicemail Settings. There are three ways to do so, each for a different means of access.

Access via one of your assigned devices. These are devices that are assigned to your extension number. This is the most simple means of access.

  • Dial ** plus your assigned mailbox number. Example: **1234
  • You will be prompted for password/PIN; enter PIN followed by #
  • You will be prompted to (1) Listen to New Messages, (2) Review Saved Messages, (5) Change

 

Access via an on-network device that is not one of your assigned devices. These are devices that are of your company network, yet not assigned to you.

  • Dial star code *97
  • You will be prompted for a mailbox number; enter your mailbox number followed by the #
  • You will be prompted for password/PIN; enter PIN followed by #
  • You will be prompted to (1) Listen to New Messages, (2) Review Saved Messages, (5) Change Settings; dial (5) for Voicemail

 

Access via an outside line. This would be any device that is not a device in your company network. For this means of access to be possible, your company phone number must be routed to a menu that has an option for Check Voicemail.

  • Dial your company
  • At the menu, dial the option for Check
  • You will be prompted for a mailbox number; enter your mailbox number followed by the #
  • You will be prompted for password/PIN; enter PIN followed by #
  • You will be prompted to (1) Listen to New Messages, (2) Review Saved Messages, (5) Change Settings; dial (5) for Voicemail