Simplifi Contact- How to Park Calls

You can create a call park in the portal by using the value of *31 for park 1, *32 for park 2, park *33 for park 3 and so on.

  • While on the phone with a user press the park key and the call will be transferred to the park 1
  • To retrieve the parked call simply press the park key to retrieve the parked
  • If the user does not have a park key but wants to retrieve a parked call they may dial *31 to retrieve the
  • If the user does not have a park key and wants to place a call on park they may press blind transfer and dial *31.