Simplifi Contact- How to Conference

You can create a conference with other parties using the phone’s conference function. You can create a conference at any time between an active call and a call on hold (on the same or another line. While in a conference, your phone’s display will be populated with Conference related and functions.

SETTING UP A CONFERENCE

  1. Call the first
  2. Press the Conference function of your The active call is placed on hold.
  3. Call a second party.
  4. When this party answers press the Conference function to add them to the

Repeat the following per person you wish to add to the conference.

  1. Press the Conference function to add another All members in the conference will be placed on hold.
  2. Dial the next party member.
  3. Press Conference function again to add them to the

 

CONFERENCE MANAGEMENT

Conference management is a capability granted to the person setting up the conference. With conference management you can view all parties in a conference call; you can also add, hold, remove, and mute specific conference participants. These functions are only available on certain phones.

To manage a conference you will simply press the Manage Conference function on your phone. Your phone display will populate with Conference Management-related elements and functions.

Add - use the Add function to add members to the conference. Once the add function is accessed, adding members to the conference is the same as described above in Setting Up A Conference. Note: The Add function will only be available if you can add members to the conference. Your system administrator determines the maximum allowed participants in a conference.

  1. Dial the party member.
  2. Once the party answers, press the Conference function.
  3. Repeat for each person you wish to add to the

Mute - a muted party member can hear all parties in the conference, and no party can hear the muted party.

  • To mute a party, select the party and press the Mute
  • To unmute a party, select the party and press the Unmute

Hold - A party member on Hold can not hear the conference, nor can any parties in the conference hear them.

  • To put a party on Hold, select the party and press the Hold function.
  • To return the party to the conference, select the party and press the Resume

Remove - Use the Remove function to remove a party from the conference.