Simplifi Contact- Call Transferring

Transferring a call can be done in one of three ways:

CONSULTATIVE TRANSFER

The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.

  1. During a call, press the Transfer function of your
  2. Dial the number to which you wish to transfer the
  3. Once you hear the ring-back sound or anytime after the party answers, press the Transfer function to complete the You may talk privately with the party to which you are transferring the call prior to completing the transfer.
  4. You may cancel the transfer at any time before the call connects by accessing your phone’s Cancel

BLIND TRANSFER

The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

  1. During a call, press the Transfer function of your
  2. Press the Blind function of your
  3. Dial the number to which you wish to transfer the From this point the call will be connected to the party to which you are transferring.

ATTENDED TRANSFER

The parties are automatically connected to each other after you exit the conference.

  1. Set up a conference call and then end your participation. For more information, see HOW TO CONFERENCE below.