How to transfer calls using a Yealink phone

TRANSFERRING CALLS
Consultative Transfer: you have an opportunity to speak with the called party before transferring the call for pickup.
1. Press the Transfer softkey: this will place the other party On hold.
2. Use the dial pad to enter the number (extension or 10-digit number) and speak to the called party.
3. Press Consult, you can speak to the caller and called party before completing the transfer.
4. Press transfer.

Direct Transfer: The current active call is transferred with no dialog between you and the called party or caller.
1. Press the Transfer softkey: this will place the other party on hold.
2. Use the dial pad to enter the number. (extension or 10-digit number)
3. Press transfer.

Direct Transfer to External: Enables you to transfer a call to another number.
1. Press the Transfer softkey during an active call: this will place the other party on hold.
2. Press **55 then enter the 10-digit phone number or extension to which you want to transfer the call.
3. Press the Transfer softkey to complete the transfer.